What Our Clients Are Saying About Us
Putting in a pool was a big decision for us. The odd shape of our small front yard produces considerable engineering hurdles and we’d been told by a couple of pool builders that it would be simply impossible without spending a fortune we don’t have. We put the whole idea in the “too hard” basket for a couple of years.
Then a friend recommended we get an opinion from North Shore Pools and Landscaping. Steve Hood came over and viewed the same yard as an exciting challenge rather than an impossible feat. He gave us a quote that didn’t strike fear in our hearts and we decided to take the plunge.
The fact that North Shore is a family-owned business is immediately obvious. Steve and wife Mandy take such great pride in their work that you get the genuine sense this pool means as much to them as it does to you. They want to deliver – and they certainly did in our case.
Every stage of our pool journey went exactly to Steve’s plan. There were no nasty surprises or unexpected expenses along the way. He and Mandy communicated with us constantly throughout the process so that we always knew what would be happening in the next week, which tradesman would be doing what and when key decisions had to be made.
Along the way Steve made some terrific suggestions about landscaping options to complement the pool and mask our somewhat ugly front wall. We took up each of these suggestions because we’d already developed absolute trust in his vision and in his understanding of our budget. We just couldn’t be happier with the results.
For a couple of months our front yard became home to Steve and his team – all clearly handpicked because they’re good blokes who take pride in their work. They would clean up their work space every afternoon, even hosing down our driveway before they’d leave. That sort of service is all too rare. We’re not ashamed to say that we actually miss them.
We are so thrilled with our pool and still pinch ourselves that it’s actually come to fruition. It’s transformed our home and, come summer, our lifestyle too. We sincerely can’t recommend North Shore pools highly enough.
A significant facet of choosing someone to handle any building project is about having trust in them. Steve Hood is the classic example of an understated Aussie, who is deceptively smart, works hard and has a “no bullshit” approach to life. Although I didn’t know it at the time, because I engaged Steve on the basis of a friends’ recommendation, he is the perfect guy to engage for the design and management of a significant building project such as a pool and landscaping renovation.
Furthermore I was really impressed with the way he has taken the reins of his father’s strong and enduring business, which has demonstrable skill in pool construction, and augmented it with his capacity for attractive design, as well as excellent customer and project management skills, in order to create a new and improved North Shore Pools & Landscaping. A company that will seamlessly handle all aspects of your pool and landscaping project.
It’s difficult to find people and contractors you can trust. But I reckon you can trust Steve and his team to do a cost effective, high quality job.
Rob Hood built our pool for us in 1989. After nearly 30 years of trouble free fun we decided to subdivide our block and that meant removing the pool.
The excavation took 2 whole days and the condition of the steel and concrete was still perfect and the excavators commented that it was one of the toughest removals they had done. When we decided that we wanted a pool for the new house we had no hesitation calling northshore pools and was delighted with the service and pool provided by Rob’s son Stephen. Nothing has been too much trouble and we are delighted with our new pool.
We highly recommend northshore pools and would be sure anyone employing Stephen’s services will be delighted with the results.
A decision to put in a new pool is not one that most people make overnight. It involves a lot of planning, research etc, which added with emotion, makes it one of the bigger decisions that a lot of families will undertake.
In choosing the right company to undertake our new pool project, we wanted an experienced business that we could trust to manage the whole process from start to finish. We more than found that with North Shore Pools and Landscaping, or more so with the proprietors Steve & Mandy.
The process begun with the development of a 3D plan based on a joint discussion around what we were thinking, together with Steve’s thoughts based on his experience in the industry. This allowed us to visualise the end result, which assisted in the decision making process around those extras needed to finish the project.
The whole process was relatively seamless, with all parts of the project managed to minimise disruption to us. The advice and recommendations from Steve on those items such as colour, plants, fencing, and even down to garden bed sizes, made the whole process so much easier for us.
North Shore Pools and Landscaping have managed to add the “wow” factor to our backyard. We are extremely satisfied with the end result, with our expectations being exceeded. I would highly recommend them to anyone looking at putting in a new pool, or even undertaking renovations to their existing pool.
I am delighted to provide a reference for North Shore Pools.
We have just finished extensive renovations to our large house in Mosman Bay. Part of this project involved renovating our 35 year old swimming pool.
We obtained two quotations from contractors recommended to us by the company which has serviced our pool for many years. We interviewed both contractors and both appeared excellent but North Shore Pools was significantly cheaper, so we went with them.
I am so glad we did. They provided excellent workmanship. Because of the pool’s kidney shape, the tiling involved some intricate work. They did a great job on it. The pool has come up looking like new. North Shore Pools also provided excellent service. They came when they said they would and performed according to the timetable they specified. They went out of their way to be obliging. Both my wife and our dog thought all the workmen were great.
I am a sophisticated consumer of building services, having built many houses over the years. North Shore Pools are right up there with the best. I have no hesitation in recommending them.
Incidentally, this reference is written at my own request, It was unsolicited by North Shore Pools.
Steve and his crew struck the balance between friendliness (particularly to our small sons, their daily ‘helpers’) and professionalism from the beginning. Even when facing unexpected obstacles, Steve suggested solutions that turned it into a better overall outcome. He worked with us to manage our budget while still delivering over and above what we could have hoped. The project was done on time, on budget and beyond expectation. Do yourself a favour and go with Northshore Pools & Landscaping.
Steve, Mandy, Rob and the guys provide an exemplary service taking all the stress out of building a new pool. They promised me a dream pool before Christmas at very short notice and they delivered. Hard working ,tidy and efficient, nothing was a problem for them. Cannot recommend this company highly enough.
Exceptional Quality. Timeless Finish.
Take Your Outdoor Lifestyle To The Next Level
Want something truly unique?
Our speciality is creating one of kind pool masterpieces.
Exceptional Quality. Timeless Finish.
Take Your Outdoor Lifestyle To The Next Level
Want something truly unique?
Our speciality is creating one of kind pool masterpieces.
Get in touch
PHONE
0438 924 411
Location
7 Banou Court, Ocean Reef, WA
Member of:
FACT SHEET BUYING A POOL IN WINTER
REQUEST A CONSULTATION
REQUEST A CONSULTATION
Member of:
FACT SHEET BUYING A POOL IN WINTER